If you get it working, backup the data on that drive as a precautionary measure. Theres much to like about the new wd my book duo desktop external storage device. Fix wd external hard drive not recognizedworking with light on. Wd my book external hard drive not recognised on usb 3. The mini usb port on my my book ext hard drive broke. Western digital my book and western digital passport are encrypted by western digital. I purchased an acc cable from a local tech store that is built to read most all types of hard drives by connecting via a cable that is usb on one end and a multi config on the other. Open, copy or cut and paste the disired files in another available and stable hard disk you have. It looks like this hd model have an easy to broke usb connector and always unable to access the data directly. Apr 25, 2020 fast, but broke shortly after first use. Broken usb connector external drives for mac wd community. All my data are now safe into the same hd but installed into a new standard external usb case. Automatic backup software wd smartware pro automatic backup software works quietly in the background to help protect your data using minimal pc resources. Hi guys, i have a 2tb western digital my book that i use as an external hard drive for storage with my macbook.
I opened the enclosure to see if maybe it would be a quick and easy fix, but it appears not. Hi, i am afraid somebody somehow broke the usb connector of my lacie 1tb hard drive starck, so i cant connect it ot the laptop anymore. Get the best deals on external hard drive cable and find. Wd 12tb elements desktop external hard drive usb 3. Hi, ive been buying wd hard drives for my macs for 23 years now, and have perhaps 30 of them filled raw photos. Free up space on your internal hard drive by transferring files to your wd elements portable hard drive and get your laptop moving again. Is there any way to fix that, or at least get the info from the hd.
Raid1 configuration for redundancy and to mirror data on the wd red drives inside. Jun 25, 2014 the usb port on my external hard drive broke. I came across a lot of topics in my research from people in the same situation. May 28, 2011 external harddrive usb plug broken how to recover data. Get it today with same day delivery, order pickup or drive up. It seems that wd has a big problem with this external hdd the usb portive had the same problem since the next day i buy it, the usb cable was moving all the time and i bite my hands everytime editing was failed because of interruptions today i open it and i saw the disaster. For western digital wd portable external hard drive hdd usb 3. Aug 19, 2014 a possibly easier way is to take a usb cable such as an extension cable or phone charger cable that has a usb a connector on one side the normal big computer kind like the one on the usb drive, cut off the other end, strip the wires, and solder them to the board. If the drive as not powered on and spinning when it dropped theres a good chance the drive is ok. Wd has configured the drives in raid 0 and lets you reconfigure them in raid 1 or jbod, using the included wd drive. I plugged my usb cable into the port of my book external hard drive, and it started connecting and disconnecting on its own. In previous generations of usb, a cable was pretty much a cable. Find low everyday prices and buy online for delivery or instore pickup.
Always observe the following precautions when unpacki ng and installing your external storage product. Recover data hhd hard drive from broken external western digital mybook enclosure repair solution. Recover data hhd hard drive from broken external western. How to make windows 10 recognise an external hard drive. I bought the blue model for a great price, and i am glad i did. Drive was making a clicking sound when i turned it on for the first time. Somehow the mini usb port on the side of it became loose and broke off the green circuit chip. External hard drives usb port stopped working, now what. Apr 20, 2010 i broke the port on my external hard drive. A possibly easier way is to take a usb cable such as an extension cable or phone charger cable that has a usb a connector on one side the normal big computer kind like the one on the usb drive, cut off the other end, strip the wires, and solder them to the board. Its breakthrough 16 mb cache makes this hard drive suitable for highperformance home and business computing, as it can handle both dataintensive applications and.
About 2 week after i set it up, the drive failed and cannot be detected or initialized anymore attempted to use the drive in a separate docking station to ensure that it was the drive, not the enclosure. I have several pieces of art work on there that i want to save. Jan 06, 2012 i have a 2 tb western digital my book 3. Ultrafast transfer rates my book desktop storage is optimized for the fastest possible data transfer rates.
Broken mini usb port external drives for pc wd community. Improve pc performance when your internal hard drive is almost full your pc slows down. Password protection with builtin 256bit aes hardware encryption with wd security software, just set your own personalized password to help keep your content private and safe. Its 500 gb drive runs at 7200 rpm with up to 100 mbs transfer rates. Fix and repair wd my passport ultra not detectedshowing up.
The western digital my book essential is a clear leader in the race for the peak of external desktop drives. Drives may be damaged by rough handling, shock, or vibration. When you shake the hard drive you can hear it rattling inside. Jun 20, 2018 this is the most pressing thing new usbc users need to learn about. I found some videos on you tube and took the case off of it to expose the power supply and the the usb connector that was rattling inside. Xbox one suddenly not detecting external hard drive. Lost western digital passport cable workaround youtube. I have a surface pro 4 also running windows 10 and with the usual single usb 3. For the external not being read, have the computer running, plug in the external hard drive and wait a inute and shut down the computer. All you have to do is remove the broken connector first and then solder usb four wires directly onto hard drive pcb. Some external hard drives draw their power from the usb port and they may not get enough. The pins inside the usb port are broken so it no longer connects to my computer. Today, we will be looking at the 8tb hard drive for each.
Aug 15, 2012 i have a 2tb seagate my book external hard drive that worked perfectly fine. But now when i connect this hard drive old one in my mac, the icon doesnt show up on the it usually does and i cannot open the hard drive at all. Western digital my book essential 1tb external usb 2. I also have a relatively newly purchased wd my book 2tb external hard drive. I have a 2tb western digital my book that i use as an external hard drive for storage with my macbook. Desoldered usb connector looks to be a recurrent issue with the western digital essentials external hard drive. This is the third time this has happened, and im not overly aggressive with them. An ample 10tb of storage holds a huge quantity of documents, photos, videos and other data, and 256bit hardware encryption ensures security and privacy. After repair you can still use external hard drive like before. If you havent had time and need to use it now, a micro usb.
Sep 12, 2019 when your computer cannot detect or read your wd hard drive, you can first try to change the usb cable and connect it with another usb port or new pc to see if the drive can be read or not. I have an external usb drive adapter, not a housing for the drive that. Password protection the my book drive s builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. Connect the hard drive in a desktop as a common hard drive. I unplugged it, and boom, i heard a piece bouncing around down inside the drive. I really like my new portable hard drive, a my passport 1 tb storage device from western digital. People mostly didnt need to think about which cables to buy.
Jul 08, 20 are you talking about the cable you connect or the actual port of the external hard drive. External hard drives offer you the flexibility to back up your files to free up space on your computer or to save a mirror image in case your computer crashes. I had a format problem with the western digital 1tb external drive. I bought a newer 3 tb wd my drive and a new 1 tb drive and took out all. Shop western digital my book essential 1tb external usb 2. If it is the cable, use tweesers to pull the broke part out of the computer or the hard drive and buy a new cable.
External harddrive usb plug broken how to recover data. When i try insert the usb cable into the port it falls in. You can choose from a 3tb, 4tb, 6tb, 8tb, 10tb, 12tb, and a 14tb. My warranty is no longer valid so i cant send it to western digital, is there any way to access the drive. And, btw, wd does not do data recovery even if the product is defective. The two included hard drives are wd red drives designed for highperformance and reliability. If the drive can be read via new a usb cable or on a new pc, then the drive is working fine. The in case of situation finally occurred, and my first external hard drive, where i do.
I wound up just buying a new external drive to replace the old one. How to recover data from western digital wd hard drive. Mini usb port broke off 2tb wd mybook hd external drives. This cable connects your device to usb ready computer or usb hub for data transferring. The psu may be either a separate part or integrated into the usb hard drive box.
They told me the hard drive must be set as a master on the jumper settings. How to fix a mini usb port on an external hard drive. The usb port on my hard drive broke, so i can no longer access it on my laptop or desktop via usb. The wd elements desktop hard drive and the wd my book desktop hard drive come with various storage capacities. I have removed it from the case and noticed that the plug is actually gone completely and the filaments that used to connect it to the circuit board are broken. Massive capacity the my book duo drive has up to 20tb capacity with a single. Disconnect the hard drive and remove it from the case. I then downloaded the wd formatting tool for the drive. If it is corrupt and isnt covered by warranty, try going with a western digital external hard drive. After running this tool, i got a message format failed. Im not sure how but the usb port on the hard drive is now broken, does anyone know how i can repair it, and if so any links. With the plug and play usb connection all you have to do is plug the drive in and it is ready to use.
How to transfer data from a damaged external hard drive. The heads crashed on the first one and the usb port in the casing broke off the second one. Jul 02, 2012 access a portable hard drive if the usb is broken. My wd 2tb external hard drive accidentally fell last week so i bought a new external hard drive and transfer the files from the old to the new. This item wd 8tb elements desktop external hard drive usb 3. The usb hard drive consists of the three principal parts. I have replaced this hard drive twice and both times the hard drive failed.
High performance hard drive the western digital my book essential model wdh1u5000n features a highperformance 500gb hard drive so you can store your movies, music, applications and documents for easy sharing with your friends and even back up your system usb 2. A usb typec port with all cables included makes it universally compatible supports usb 3. I tried to format my wd elements with windows 7 format tool. If its the cable, use tweesers to tug the broke part out of the pc or the difficult drive and purchase a brand new cable. That means if your usb tosata interface board is impaired, you are unable to recover the data by removing the drive from the usb box and connect it to another desktop with sata cables because the data is encrypted. What are the differences between the two usb plugs on an.
It had a loose usb port, which by jiggling would eventually connect. It isnt visibly damaged, but when i plug the usb cable in, the port feels wiggly, like its not connected to what it should be connected to. You are going to need to break the drive out of the enclosure in any event. But the problem is that the wd hard drive still not working when i connect it to a new usb cable with the pc. This wd my book hard drive is both windows and mac compatible for maximum backup versatility. I have attached several pictures so you can see what happened. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. How to repair corrupted external hard drive without losing. Today, when i tried to connect my usb cable to one, the drive s small metal connector broke off inside the units shell. How to modify a 2016 western digital my book to use any. So far i havent been able to find anything and the only other option i can think of is buying a whole new hard drive and taking. Broken usb port external drives for pc wd community. Sure, if you plugged a usb 1 cable into a usb 2 port, it might not workor at least, work wellbut that was the extent of it. In case you are in this situation, and if you need to accessrestore the data stored into your western digital essentials hd, the first idea is to transfer the hd into another external case or directly connected to you mother board.
Oct 15, 2015 hey i got a wd my book essential 1tb, and the micro usb port is broke and its off the board and i can hear thats falled in the board. Yes, you could get either a usbtosata adapter cable, or else a 2. For one, its the first desktop external drive ive seen that comes with a builtin usb hub with two usb 3. Id try a couple of dabs of expoxy to attempt to hold it in place. I have a lenovo z50 laptop running windows 10 which has two usb 2.
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